UrbanRelay DeliveryUrbanRelay

Simple, transparent pricing

Start free and scale as your delivery operation grows. No hidden fees, no long-term contracts.

Starter

$0/month

Perfect for independent restaurants and small delivery teams getting started.

  • Up to 200 deliveries/month
  • Smart dispatch (basic)
  • Real-time order tracking
  • Customer notifications (SMS)
  • Basic analytics dashboard
  • Email support
Most Popular

Growth

$149/month

For growing delivery operations that need advanced coordination and insights.

  • Up to 2,000 deliveries/month
  • Smart dispatch (ML-optimized)
  • Accurate ETA predictions
  • Multi-restaurant management
  • Operations dashboard with KPIs
  • Order accuracy verification
  • Priority support
  • API access

Enterprise

Custom

For large-scale operations with custom SLA needs and dedicated infrastructure.

  • Unlimited deliveries
  • Custom dispatch rules engine
  • White-label tracking pages
  • Advanced fleet analytics
  • Dedicated account manager
  • SSO & role-based access
  • Custom integrations
  • 99.9% uptime SLA

Feature comparison

FeatureStarterGrowthEnterprise
Monthly deliveries2002,000Unlimited
Smart dispatchBasicML-optimizedCustom rules
Real-time trackingYesYesYes
ETA predictionsStandardML-poweredML-powered
Multi-restaurant1 locationUp to 10Unlimited
AnalyticsBasicAdvanced KPIsCustom reports
Order verification-YesYes
API access-YesYes
White-label--Yes
SSO & RBAC--Yes
SupportEmailPriorityDedicated AM
Uptime SLA99%99.5%99.9%

Frequently asked questions

Can I switch plans at any time?

Absolutely. Upgrade or downgrade your plan at any time from your dashboard. Changes take effect at the start of your next billing cycle, and we prorate any differences.

What happens if I exceed my monthly delivery limit?

We won't cut off your service. You'll receive a notification when you reach 80% of your limit, and overages are billed at a per-delivery rate. Or you can upgrade to the next tier for better value.

Is there a free trial for the Growth plan?

Yes. Every new account starts with a 14-day free trial of Growth features — no credit card required. At the end of the trial you can choose to continue on Growth or switch to Starter.

How does the Enterprise plan pricing work?

Enterprise pricing is tailored to your delivery volume, number of locations, and integration requirements. Contact our sales team for a custom quote that fits your operation.

Do you offer discounts for annual billing?

Yes. Annual plans receive a 20% discount compared to monthly billing. Contact us or toggle annual billing in your account settings after signing up.

Start delivering with confidence today

No credit card required. Get your first 200 deliveries free every month on the Starter plan.